Crowd Training

Crowd Safety provides academically qualified trainers who have accrued years of practical teaching experience.

Trainers are selected for their ability to impart knowledge in a positive and interactive learning environment, which ensures delegates can apply what they have been taught effectively. Training can be provided nationally and internationally for all manner of events.

Crowd Management and Safety Training Services include:

  • Professional Certificate in Crowd Management Planning
  • Bespoke Crowd management Safety training specific to your needs.
  • Crowd Safety Briefings
  • Evacuation and Invacuation Training
  • Celebrity Protection Training

Click here to view detail of our Event Safety Management Workshop.


Event Fire Safety

Is this the job of the Fire Service now?

In the UK, the event organiser is responsible for providing the event fire risk assessment, not the fire service. The fire service are the enforcing authority.

Do I need a fire risk assessment for my event?

Yes. Each event will require the life risk, from fire, to be considered.

My fire extinguisher company says they can provide the Fire Risk Assessment for my event. Is that right?

There are a number of companies who can provide this service. Our advice would be to check on the qualifications/professional memberships of the risk assessor and indeed specific event experience. The professional memberships would be the IFE and the IFSM. Several event organisers have relied upon firemen to provide fire risk assessments in the past, in the belief that they were competent to undertake this role. Fire safety and firefighting are two completely different areas and as such, the organiser must satisfy themselves that the fire risk assessor has the professional memberships, qualifications and event experience to undertake the event fire risk assessments. This will avoid enforcement action, embarrassment and ultimately reduce the risk of fire at your event.

What is an event fire risk assessment?

An event fire risk assessment is an assessment of the fire risks to life, taking into consideration the sources of ignition, combustion and oxygen on site. Consideration must be given to temporary structures, flame retardancy of furnishings and linings, means of escape, travel distances, ultimate places of safety, occupancy capacity, special effects, audience demographics, disabled persons, waste management, fire fighting media requirements (including spares), fire fighting access, load capabilities, fire-fighter safety and raising the alarm. These are some of the areas which need to be included in a fire safety management plan.

Each event should have a Fire Safety Management Plan which includes fire risk assessment, written in a structured manner so that everyone can understand it and not weighed down with technical terminology. A good understanding of human behaviour in emergencies and general crowd management will be helpful when considering actions to take in an emergency.

What does the term “Responsible Person” mean?

The term “Responsible Person” is a term given to identify the person/employer who is ultimately responsible for fire safety within the premises/event. It is this person/organisation who has the legal obligation bestowed upon them to ensure the fire safety precautions are carried out. This term is relevant to England and Wales. Scotland do not use this term.

Can I produce the fire risk assessment myself?

Yes you can produce the fire risk assessment yourself as long as you have the competency and the fire risk assessment is suitable and sufficient. There are a number of (DCLG) guidance documents available should you choose to undertake this yourself.

You must however, satisfy yourself and the enforcing authority, that you have the competency proportionate to the risks, to produce a suitable and sufficient plan in the first instance, and that any such plan would stand the test of scrutiny, in the event of a fire in the second instance. In the UK, the Regulatory Reform (Fire Safety) Order 2005 states that the responsible person must appoint one or more competent persons to assist him with his undertaking.


What background do your trainers have?

Our trainers are subject matter experts who are academically qualified teachers to ensure the attendees ‘learn’. Their expertise has been accrued through many years of practical experience which has been gathered through local, national and international experience. Our trainers stand in front of a wide range of delegates from stadium managers, blue light services and event promoters, through to event security management, local authority representatives, event management companies, museums and others wanting to improve their understanding of the crowds.

Can you design bespoke courses?

Yes. This is an area which we specialise in. We like to work with our clients to produce training which is based on an analysis of your requirements. We then tailor the course to your specific needs to ensure the best learning outcome is achieved.

Where do you run your courses?

We run courses locally, nationally and as far afield as the Middle East and Australia.

Can you provide one to one training?

We have run one to one training and are happy to provide this, subject to availability of the trainer, but we would recommend the group courses, for crowd management planning, as there is so much more that the delegate can learn from other members with the group as well.

For others wanting to gain an in-depth insight into celebrity protection, we provide group training and one to one.

Do you have any testimonials of persons attending your training?

Yes, please view our testimonial page on our website.

Are any of your courses accredited?

Yes. The crowd management planning and evacuation/invacuation courses are accredited by Edinburgh Napier University. These courses were co-written with Professor Chris Kemp.